Angelo Vertti, 18 de setembro de 2022

On our website you can find offers that allow free cancellations and modifications and special offers that are not flexible. Companies can ask for reviews via automatic invitations. Here are 8 tips for writing great reviews. We look after you all the way - from before you book to after you've returned the car. This is not possible because the name on the credit card has to be the same as the name of the person renting the car. Defined cleared illustrations with competitive prices. DYS car hire stinks. Once back at home in September, we received a letter from Avis Malaga stating that the Spanish authorities had contacted them regarding a traffic violation we had committed. Yes they do, This is the same with all rental companies.In case the model you have chosen is not available, the rental company will deliver a car of the same size and conditions or, in case of non-availability, of superior conditions.Regards, Andreea. Service 68 Value 66 Shipping 40 When tried to call no one answer the phone. Thanks. Verification can help ensure real people write reviews about real companies. Thanks again HCIS. Also easy web site to navigate and complete transaction with. You need to find car hire provider you got from Do You Spain. YesGoldcar do debit card hiresall you need to do is book via Do You Spain, then call or email them giving them your booking reference, explain that you have no credit card and they'll ensure they switch you to the right car hire company. We have the same car at home so knew this size was adequate for us, or a similar car. The service is spot on and Martin and Gordon are very helpful if you have any queries or advice. We booked a car for June / July through Hire Cars in Spain, from a company who were a little less expensive at the time. At any given time the rental company may have 4 or 5 different models in the same category and it is impossible for us to confirm which of these cars will be delivered to you. written by Written by Ernie . We spent many hours trying to contact them via email and phone, they have still not responded. Free cancellations which means you have nothing to loose booking early to secure a vehicle but can cancel and re-book if prices come down or your plans change. Complain to the BVRLA 1 Complain to car hire company Always complain to your car hire company in the first instance. Date of experience: May 29, 2023 10/10 Your complaint should be emailed to complaint@bvrla.co.uk or submitted in writing. Service 69 Value 67 Shipping 40 SHAM! Drivers must be at least 19 years old and must have been holders of a drivers license for at least a year. Young driver supplement(21-25): 4.50eur/day, max.54eur. If the contract states unused fuel will be refunded then they have to refund it. Of course, sometimes a charge is fair. They declined even my offer to make a deposit of 1000 as stipulated in the contract. I also deal with do you spain and find them very good but I refuse to take cars from gold car because of previous problems with them. It will investigate to see if a car rental company has breached its code of practice. We always do and never had a problem. They do not have a desk at alicante airport, Maybe it would be good to indicate which companies have it and which do not. Good luck!!! The hire period was not taken over into another day so i do not understand the extra cost!value shown for savings also seems to be fictitious as different values shown on pc and ipad. I hope that helps. Re: DO you Spain Car Hire 10 years ago Save Unfortunately a lot of the companies are doing this scam, collect full and we charge inflated price for the fuel and return empty cos we won't reimburse for any fuel left. KarleeO'Neill Geoff. DIOS LOS BENDIGA DEMONIOS! However, there are times when that deduction can come as a complete - and rather unpleasant - surprise. Recommended Provider Zest Car Rental is likely to offer a much better all-round experience. They frequently ask for extra payments for insurance, tyre & windscreen cover and extra drivers even if this is pre paid with do you spain. Always competitive prices and a very easy booking process. From a very dissatisfied customer. Before receiving the car, we had to pay an additional 24 euros + tax = 29.75 euros, the explanation wasn't understandable. Car hire companies have a poor reputation because of these devious methods to make money and for me its deserved. verdict Do You Spain provides a poor service with plenty of room for improvement. However, I would like to see all my selected options appear on my voucher. You will read some horror stories about subsequently being charged for all sorts of damage or faults although it is not endemic in all companies. . We hired a (ta && ta.queueForLoad ? I think the best course of action here is for the customer to write to the Head Office of Goldcar, as I would not think any UK small claims procedure would have any juristiction regarding a dispute in another country. However I'm fussy over which rental company I use, even if it seems I pay more at the outset (but probably less in the long run). She wanted to give her the comfort that a person like that needs and I couldn't. Huge choice of cars to suit every budget Save up to 70% compared to buying on the day 10 years experience in car hire Compare Car Hire in Spain Quickly offered a range of companies and cars starting with great prices. Spain Car Hire Find the best deals in Spain With a massive choice from the biggest brands, Enjoy the best way to find the best prices for car hire in Spain. Never again. Do You Spain provides a poor service with plenty of room for improvement. They have looked after me and my family for 10 years and have never let us down. Most hire companies waive the deposit ONLY if you buy their insurance - which is often cheaper than you would think, as it happens. Do You Spain have become our regular car hire providers. Regards Martin Hire Cars in Spain. written by What a load of nonsense and what a way to get money from unsuspecting customers. Simply to use and very competitive. Read 1 more review about Hire Cars in Spain. Would definitely choose Recordgo through Hirecarsin Spain again. The UK's sunniest (and best) destinations for summer, Who to travel with in 2023 - and how to get there, Cheap weekend breaks in the UK for under 100. A brief email to Martin yesterday was all that was necessary and today I have the new Hire Contract docs. We had to upgrade to Avis B category which cost us another 300 euros and we refused to take out the extra insurance which would have cost us a further 300 euros. There is a Young Driver surcharge for drivers aged between 19 and 25 years inclusive, of 10 per day with a minimum of 24 and a maximum of 300. FamilyISus Sorry to hear you are going through the Goldcar wringer. well done and carry on the good work! to my great surprise, the process was very smooth, the staff was very pleasant and honest and the overall cost was extremely competitive. I booked a car then 3 - 4 weeks later found the same car at half the price. When we complained they simply shrugged their shoulders. On our website you can find offers that allow free cancellations and modifications and special offers that are not flexible. Easiest car hire experience!Thanks to Martin in Hire Cars in Spain for making the booking so easy. Once we've checked over your question we will put it live on the site and our strong community of experts Do You Spain Car Hire. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Morning TerryThank you so much for a glowing review, we really appreciate it and look forward to helping you out with car hire in the future.RegardsMartinHire Cars in Spain, Booked again with hire cars in Spain and again having agreed the price was informed by Martin when paperwork was sent that the price had reduced. 99.68%; 0.21%; 0.11%; DoYouSpain.com Reviews. 1 1 1 1 1 1 1 1 1 1 Rating 0.00 (0 Votes) . the car companies ysed have some variations so worth reading terms and conditions on the company website rather than abbreviated terms on doyouspain website. I had a flight delay, can I get compensation? Its either their coverage or leave the excess blocked. The last time we used HCIS was for our Malaga trip at Christmas. I booked car hire via Do you Spain Car Hire for 12 to 14 April 2013, I was quoted 37.91 euros for a Ford focus, payment on arrival, including free additional driver, which was clearly advertised & I have the quote. Hes also assisted us this year with post hire issues so threatened damage charges never materialised. Occasionally you get a separate insurance statement, but only if they use a separate party from the rental company. To use our mobile site, please enable JavaScript. Before receiving the car, we had to pay an additional 24 euros + tax = 29.75 euros, the explanation wasn't understandable. ! Here are 8 tips for writing great reviews. So I did. They left me stranded at Palma Airport on a rental I made on the 6th of May 2013 on line with full insurance provided on an specified type of (ta && ta.queueForLoad ? Just checked online for you and unfortunately, they do charge 10 per-day for additional drivers between 19 and 25 - see below. I am 26 years old I'm going to be the main driver but on "OK car rental" it's offering a free additional driver, my fianc is 24 will there be an extra fee because of his age? This seems to be their way of doing business - Sell it cheap and then get more out of you at the airport. We will email you when the question is on the site. Occasionally you get a separate insurance statement, but only if they use a separate party from the rental company. When we arrived at Alicante airport we were told they do not accept paper driving licences and refused to let us have a car. Friendly staff who speak your language. I cancelled the first car and rebooked at half price, then reading the small print found I would be charged extra when I picked up the car because I was over 70. So there's no-one to sue in the small claims court. Don't use do you Spain gold car record hidden charges not trusted will not answer emails. 1. They 'block' a payment from the card in case of any damage etc. do no use do you spain OR Record Go, buch of crooks. Use budget or a avis. I highly recommend booking a hire car via their web site. However, as you have booked through Do You Spain, I would approach them and they will resolve you issue - I have found DYS to be very helpful in the past. If we committed a traffic offence, why have the Spanish authorities not been in touch with us? It's a balance you have to decide on: get DYS' cheaper insurance and have your credit reduced 900 while you're on holiday or keep the $900 credit and pay a bit more for the hire firms' insurance. No they are just an agency who put you in touch with various car hire company's. If your complaint has not been resolved, you can then turn to one of a handful of organisations who have codes of conduct for members and aim to resolve disputes with customers. Was very apprehensive about hiring a car in Spain after reading many horror stories of rip-offs and cars in poor condition. Customers who have held a driving licence for less than 4 years - supplement of 4.50eur per day, max.54eur. on 25/04/2023. Booked with Martin before in Europe so no hesitation in using them again. Where to find Europe's cheapest summer stays, Which? When I last hired a car through DYS with Goldcar it was in Alicante and they advised that there would be a credit for unused fuel in the tank. 2023 Trustpilot, Inc. All rights reserved. ( The real proof of the pudding will be when I get my holiday car later on though !) As for contacting Do You Spain I wouldn't waste my time. Any car hire company abroad will try and sell you their insurance to bump up their profits. i complained to do you spain various times without success. Good morning, For that reason there are sites to rate the experience of each user on websites such as TRUSTPILOT or GOOGLE reviews, which provide an overview of reviews from previous customers. Get your Quote Spain car rental Airport Services. LBJF value shown for savings also seems to be fictitious as different values shown on pc and ipad. If you make a booking through Do You Spain and specify that you want to use Record Go, then they will process through a debit card. This is the version of our website addressed to speakers of English in United Kingdom. You,as always, "Get what you pay for" !! It is often Gold Car, but check your paperwork. We use dedicated people and clever technology to safeguard our platform. Give the car hire company a reasonable time to address your complaint and to rectify the situation, say 14 days. I then cancelled the second car and rebooked a third car for a few pennies a day extra but far less than the additional cost for being 70. Category: Car Hire in Spain. We would highly recommend them. I wanted to rent a car with insurance, you didn't explain to me before the reservation that you may have a problem with the insurance.Then I receive an email with information that you are not able to provide insurance.its not my fault that you cant provide it. . I prefer reading messages which are written by people with something to say that can be followed up and not just one message with nothing else. hope this helps. HiThank you so much for a glowing review, we really appreciate it and look forward to helping you out with car hire in the future.RegardsMartinHire Cars in Spain. Alquiler de coches y furgonetas en Espaa. 1. If you have an excess policy this means you dont have to take out full insurance but you would have to pay for any accident and then claim back from your policy.. this may take some time to sort out. To me this is just making up excuses - so they do not have to uphold their lowest price guarantee policy. If you travel a lot you can take out an annual policy to cover the excess which is much cheaper than taking the hire company version each time you go. No. If you paid extra to the CAR HIRE Company you will not have to leave the deposit. BEWARE if booking with doyouspain.com for care hire. I booked car hire for Alicante with them and was allocated Advantage. The car hire companies know that thousands of people visit our website every day to look for car hire. You have to get a mini bus to an off airport site to collect the car - be very careful about them ripping you for insurance you say you don't need. Hoping that you find this useful. It is quite new for any of the car hire companies to give a credit so in the past hirers would try to have as little fuel as possible in the tank but this is, of course, fraught with danger in case you run dry before getting back to the airport. It was very useful If are posibile to change the phone number and the flight number after the confirmation! This is surely wrong unless you prove it3. It is not allowed to take the vehicle to Portugal/Gibraltar. The person who has helped me in the past with queries is Jose who has been very helpful so give him a try by sending an email or call on the number in the DYS documentation when you booked the car. The rental fees are really good and the system is really easy to work with. 99.68%; 0.21%; 0.11%; DoYouSpain.com Reviews. Find out how we combat fake reviews. The whole arrangement looked like a sham, cheap car rental but been forced to pay for a criminally expensive insurance that is not necessary even when you have your own insurance and willing to make a deposit Hope this helps. Best regards, Andreea, Very easy to book and gives you the option of taking out full policy protection too, which is great for complete peace of mind. We have been using HCIS since buying our place in Spain for over ten years now and have always found them to be honest and trustworthy. Hi Carl & RachelThank you so much for a glowing review, we really appreciate it and look forward to helping you out with car hire in the future.RegardsMartinHire Cars in Spain. Prev 1 2 3 75 Next. Still by far the cheapest hirer and I use them every time in Spain and Portugal!Gerry Hobbs. (IVA) charges (they are supposed to). They fleece you twice in the process - first by selling you the fuel at inflated price, second time by having some leftover fuel in the returned tank. If you paid by debit card you can use the chargeback scheme where your bank will try to reverse the payment to claim back your money. Generally DoYouSpain are excellent, especially on hire price. Thank you for taking away the frustration in renting a vehicle in Europe. !. Full refunds are normally given for 3 day hire - However Goldcar also try charge for Diesel vehicles as an extra, they don't refund the V.A.T. Hope this answers your question, I have hired through Goldcar direct in the past and opted for the Empty > Empty fuel policy and so cannot comment on this - other than to say that I have not had issues with Goldcar per se. By Joey Tyson It's an all too familiar story. There was no-one to meet us at the airport. I cancelled the first car and rebooked at half price, then reading the small print found I would be charged extra when I picked up the car because I was over 70. Alternatively, you may use. KimoraHiggins258 Have used DoYOu for years but never again. If the online cover is with somebody like icarhireinsurance.com, you are fully covered. stediimiz zellikleri girdim ve iyi bir fiyatla arac kiraladm. The agent told me that because I chose to pay on collection, I was not entitled to a free additional driver, and "the free additional driver was offered by Goldcar but not by Firefly, the supplier who was assigned to your booking, and depending on the payment method chosen, you are assigned one or another supplier". I would prefer the name of the supplier along with the price so before booking one knows exactly who the supplier is. Do You Spain offer an insurance to lower price than the car rentals. The website answered a lot of questions and when contacting Hire cars in Spain I got a quick and helpful response. In addition, our suppliers are constantly renewing their fleets. written by I continue to use DoYouSpain, they are no frills but efficient, no hidden charges and you can amend/ cancel for free. !.Uds son unos estafadores!. Garantizado! Yes the tank is full but even after 1 week and having used the car almost daily and driving to and fro the airport we still had a half a tank left. What?! All rights reserved. On my last trip to Barcelona have rented a car through DoyouSpain. Nosotros buscamos y t ahorras dinero. We have been inundated with hundreds of complaints from holidaymakers. DYS now give the option to only receive quotes from companies you trust, good to know for the future. They say they will not beat the quote because the price they quoted is allready a discount price. Good advice is to clearly ask by pick-up what there polecy is towards fuel. The benefit is that they dont block the security, which may be as much as 2000, off your credit card and I have no worries as I am fully insured. My experiences so far have been good. Service and integrity should be a selection option / criteria on your site, which would focus the minds of the dubious operators as their booking would drop in favour of decent providers. robfigueroa Hope this helps! All rights reserved. I have just read the other replies sent today and note they recommend contacting DYS.

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