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In an emergency, Pepperdine administrators may reach out to you to ask you to use the Mobile Check-In button within the app to log your current location. How to: Use the Location Screen The Portal can also be accessed by visiting. Access to immediate health and security assistance, wherever you are. Pte. Innovative, intuitive and effective, the Assistance App keeps your employees informed and gives you peace of mind. Individuals may log their travel through the International SOS MyTrips system. With organisations returning to travel and understanding how to go about this safely, the new ISO 31030:2021 provides vital guidance on how to protect your workforce. Pte. Log in to your international sos hub The Client Hub has been decommissioned. Access to your previous Portal will continue. Forgotten Password, The Client Hub has been decommissioned. There, enter a registered email address and password. Copyright 2023 Apple Inc. All rights reserved. Road accidents are a major cause of medical evacuations for business travellers. While not all of the tips apply to every international trip, the video has helpful information for even the most seasoned traveler. The following data may be used to track you across apps and websites owned by other companies: The following data may be collected but it is not linked to your identity: Privacy practices may vary, for example, based on the features you use or your age. New, easy-to-download Member card available in eight languages. Available Digital Learning: Now I'm stuck on the app, and although I have tried to erase the data to try and create a seperate account, it remains stuck on the screen asking for the confirmation code. The App is cumbersome and has the feel of a first time developer. Follow these steps to submit your itinerary to TravelTracker: Create your MyTrips account by going to this site and following the instructions in the attached MyTrips User Guide to register as a new user. Travel and Explore with Confidence: Access personalized pre-travel checklists to help you prepare for your next trip. The International SOS Group of Companies is in the business of saving lives, protecting your global workforce from health and security threats. App users who have previously registered using a Membership ID will need to complete a new registration. Stay safe! Login We've sent you an SMS. Whether its to explore new markets, access new suppliers or develop new business relationships, organisations are increasingly taking a global perspective, as more and more workers from all sectors are finding themselves on overseas assignments in ever more remote and far flung locations. This, after forwarding the automatic email confirmation of the purchase, complete with membership number, instructions to download the app and instructions for contacting the the tech support folks that then sent me the clueless reply above. With global mobility levels predicted to grow 50 per cent by 2020, there will be more workers facing unfamiliar environments and uncertainty raises risks. Pepperdine University affirms the transformative power of an international education, and believes each journey deepens an individuals understanding of what it means to live a life of service, purpose, and leadership in an increasingly interconnected world. Why doesn't the App accept my Membership Number? Womens Security Malaria is a real risk to business travellers, employees and expatriates in over 90 countries. If you encounter any issue accessing ManagerView, please raise a case via the Support Centre. TRACKING Keeping you and your people informed at all times When on-the go, thanks to our Tracker tool, teams are also kept up-to date with the latest health or security development at location/destination via email alerts. Data privacy and security practices may vary based on your use, region, and age. The only information provided via App for those on the road is a phone number to call, which in most cases is not a local country call, let alone a toll free number. International SOS and Affinity Health at Work share six tips on how organisations can address exhaustion and trauma in employees. At home or while working away from home. Travel Risk Awareness digital learning is designed to help your travellers stay safe and healthy when travelling. TravelReady Feature Sheet. Identify who may be impacted and communicate with them, Should an issue arise, Tracker saves you valuable time by, you when incidents that might affect them occur and. Take photographs of important documents (passport, visas) to bring with you. If I had an emergency, I'd call the local emergency numbe (112), not use a random app. Travel Risk Awareness Notifying you proactively about incidents that may affect your people, you stay informed and are ready to make decision on responding. There is no mention of the quality of locale health service capability, or location/contact information. Provides access to International SOS' expert, locally driven knowledge base for city and country medical and security risk ratings. Customer service contact to try to get it working is useless, providing clueless responses such as :We dont know who the account manager for this membership number is. Login with the same credentials as the Assistance App, TravelReady, Tracker, and ManagerView. If you encounter any issue accessing ManagerView, please raise a case via theSupport Centre. . Available in the Assistance App and ManagerView, COVID Trip Planner provides managers with personalized, expert content so that they can make informed policy and travel decisions on a case-by-case basis, and it provides travelers the capability to self-asses their travel plans. The content within your current Portal will be migrated over to your new experience. Pepperdine partners with International SOS, a leading medical and travel security assistance provider. when needed. This enhanced digital learning is for your employees travelling to, or working in, malaria affected areas. For more information, see the developers privacy policy. Personal info, App info and performance, and Device or other IDs. International SOS Information and Tracking Services are provided through the members-only website and allow travellers and expatriates to access information relevant to them, if andwhen needed. The Client Hub has been decommissioned. I've been using this app for travel for almost 3 years and it has been quite good for viewing country risks. It's almost like it doesn't actually get installed. Access to the latest location-specific medical and security information and advice. Also staff who feel vulnerable during their travels are less productive. *The designations employed and the presentation of these materials do not imply the expression of any opinion whatsoever on the part of International SOS concerning the legal status of any country, territory or area or of its authorities, or concerning the delimitation of its frontiers or boundaries. How to: Register and/or Log In All App users will be required to register using a valid email address. Download your Return to Travel Pack. 2023 International SOS. The International SOS Assistance App provides 24/7 worldwide access to a team of 12,000 health, security and logistics experts. Edit: I found the icon. Absolutely useless. Use the Assistance App to research upcoming trips and to stay informed on developing situations in your home location. Everything in One Place: Manage upcoming trips and reservations all in one App. Get Started Easily: Login with your organizational email address and password. Travel and Explore with Confidence: Access personalized pre-travel checklists to help you prepare for your next trip. If you're not sure which plan to buy, let us find the best plan for you. The Safe Passage video on WaveNet provides tips for avoiding undesirable circumstances overseas. Seamlessly login using the same credentials used for the Assistance App, ManagerView, Tracker, and TravelReady. 2. Users without a registered account will be prompted to create one. What is International SOS (ISOS)? Subscriber Login; Call for medical or security assistance +1 215 942 . I have to search the app store for International SOS to open the app. 2019 Travel Security Services Pte. If you do not access our other digital products, an account must be created. Your Resource to Understanding Travel Restrictions and Requirements. View documentation Request an API key Country Guides authToken. International SOS provides UQ travellers 24/7 pre-departure medical, safety and security information and advice. Relevant, topical content with easier-to-digest descriptions and information. You can access our services digitally or call our Assistance Centres. International Womens Day is about celebrating the achievements of women and promoting equality. Once you have identified where your travellers are, communicate with them directly from Tracker through the. International SOS works with the majority of the Fortune 100 and Fortune 500 companies and 200+ colleges and universities to provide assistance to travelers overseas. Resend Code Advisories are issued based on four levels and may include the number of the level and/or the associated words in an advisory: As a policy, Pepperdine University uses U.S. State Department Travel Advisories as guidelines for permissibility of University travel, and travel alerts may affect itinerary approval for as long as the concern persists or until the alert expires. INTERNATIONAL SOS ASSISTANCE APP After completing registration for MyTrips, please download the International SOS Assistance App from your app store. Tracker provides a better experience for travellers as they do not need to sign into the Members Portal to review destination travel risks and . If you have any questions, please contact us today for more information. 2019 Travel Security Services Pte. It is very rudimentary. Instructions are available through WaveNet by clicking on the International SOS link found in the footer of the page. Get health and security assistance when you need it most. Time, availability and planning are critical. . Current world events have impacted international travel. Use the Assistance App to research upcoming trips and to stay informed on developing situations in your home location. This is also backed-up by strong reporting capabilities. With Incident Support you can reduce the potential for the . Individual Membership Activation View All (20+) My Profile Opens in new window How do I complete registration for the Assistance App? Travelling in unfamiliar places presents unexpected risks. To ensure the safety and security of our client's employees, we embedded a local Travel Risk Manager within their offices in London and Singapore to support with their post-pandemic return to travel plans. This will include access to saved/embedded URLs such as the homepage and country guides. Another button in the screen is to start an emergency call. Use your MyTrips credentials to login to the app to link the app with the information you have entered online. We handle all the aspects surrounding an evacuation, not only from a health and security point-of-view which is of course the priority, but also all the logistics and communications necessary. Travelers are also notified if they are entering a high-risk location so they are aware of the dangers. A mobile responsive design ensures a seamless experience on any device the Portal is accessed on. Login by email View itineraries (requires use alongside TravelTracker) Members' website International SOS' Information and Tracking Services are provided through the members-only website and allow travellers and expatriates to access information relevant to them, if and when needed. Encourage them to download the app to gain instant access to. This may be done via the International SOS Assistance App at any time. From here, you can search an existing member profile by typing the member's first or last name, or by email address. https://www.internationalsos.com/assistance-app, https://managerview.internationalsos.com/AAW_Legal/PrivacyPolicyPublic.aspx. Safety starts with understanding how developers collect and share your data. I cannot register/login to the new portal How do I complete registration for the Assistance App? This will populate any matches to the search criteria for your selection, so it's best to use the most unique value. I would expect information to be color coded and presented in 4 categories: Current (what is happening); Recent History (what has happened within the past month); and Historical (whats happened from 1 month to 5 years ago-in a condensed overview); then linked with US State Dept (and others) Travel Warnings. Register International SOS sent a confirmation code to ****.The code expires in 5 minutes.Please enter the confirmation code to complete registration. When on-the go, thanks to our Tracker tool, teams are also kept up-to date with the latest health or security development at location/destination via email alerts. Risk Ratings authToken. Travel Advisoriesare issued by the U.S. State Department regarding the general safety for every country, both for a country as a whole and for specific regions within a country. Tapping that button gets me to Google Play, which says the app is already in the latest version. Please visit the, Work with your Broker and Insurance Provider, Order and distribute membership cards and guides, Promote the international sos assistance app, Invite your people to the monthly membership webinar, Promote the medical and security services available online. Pepperdines International Travel Policy requires all international University travel, whether for work, for educational purposes, or organized by the University, to be logged in International SOSs Travel Tracker. To evaluate your travel risk approach, our security and health experts have created a five-minute assessment which provides a customised report that you can take directly to your management. For help, support and answers to all your subscription and solutions queries. Single-Sign On provides more security, user information is protected. With this cutting-edge feature. Information about specific regions is incorporated into one easy to access website by our medical and security experts from around the world. Malaria Awareness Provides . Individuals may log their travel through the International SOS MyTrips system. If you had any organisational-specific customisations, your International SOS representative will assist with ensuring those customisations are reflected in your new Portal experience. Active monitoring solutions provide organisations confirmation of the safe arrival of an employee and timely information to enact a response if that individual is not at the location expected. Prepare for your next trip, avoid delays and stay safe with traveling with the International SOS Assistance App.Make the most of your International SOS membership with the Assistance App. And I like the new colours. and clicking Subscriber login at the top right corner. This digital learning will benefit your female travellers, as it provides useful information on how to mitigate the security risks associated with being a woman abroad. . ABOUT US OUR SOLUTIONS MULTIMEDIA CONTACT US, TRAVEL RISK MAP 2016COMPLIMENTARYRESOURCES. Prepare for your next trip, avoid delays and stay safe with traveling with the International SOS Assistance App. provides immediate and direct access to our best-in-class travel preparation tools and guidance. These emails provide information on the incident and show you how many people you have already in or about to arrive in the location. In addition to helping organisations locate their workers, TravelTracker emails travelers with information on their destinations before and during their trips to keep travelers informed of potential safety risks and how to mitigate those risks. If you are an existing client with a medical or security question/concern, please call one of our Assistance Centresfor support. Please see the Universitys International Travel Policy for further details on which destinations are pre-approved and which may require further review and approval. We care for +9,000 organisations, from more than 1,000 locations in 90 countries. If you have issues creating your MyTrips account, contact onlinehelp@internationalsos.com. Organisations must have a proven system to contact workers abroad in case something happens that could affect their safety. In this recorded webinar, our travel risk and security experts lead you through the new Travel Tracker Incident Support program. The Physical Safety travel warnings information presented is out of date. This means organisations like yours can plan and act immediately in the event of a crisis or simply arm your people with information that will keep them healthy, safe and secure. Thank you so much for the review! As the Ramadan season approaches, International SOS provides guidance for employees observing the holy month and shares advice for travellers on navigating the cultural sensitivities during the period. AEA International Holdings, Pte. Reports on the emails and SMS sent allow you to audit the actions taken in response to an incident or event. Ltd. | Terms of Use | Privacy . Ltd and each of its affiliates are legally separate and independent entities. Available in Multiple Languages: English, French, German, Chinese, Japanese, Korean, Italian and Spanish. But this new version is much better because it also shows me my upcoming travel and relevant alerts which is super useful. PHILADELPHIA, May 17 /PRNewswire/ -- International SOS and Control Risks today released TravelTracker Mobile, an on-the-go enhancement to the companies' market-leading TravelTracker service . In this recorded webinar, our travel risk and security experts lead you through the new Travel Tracker Incident Support program. As part of your travel risk mitigation, our multilingual app delivers essential information and advice to the palm of employees hands. NOTE: In addition to the information here, you can find user guides for TravelReady in the Resources section of the product blog, under TravelReady. We are assisting you with our teams of multilingual doctors, nurses, security and logistics experts. Covid-19 has profoundly destabilized and eroded our confidence and freedom of travel, both internationally and domestically. Plus, learn the culture and best practices for regions all over the world. Travel Restrictions: Understand border closings, exit and entry requirements, and the impact that COVID-19 may have on your next trip. Stay Aware and Informed: Stay informed during an emergency or crisis with location-based push alerts. Get Help When You Need It: Call or chat with medical and security experts 24/7, from any location in the world. Its not always possible to prevent every problem, however, and organisations must have a solid plan for responding when incidents occur. Travel and Explore with Confidence: Access personalized . AEA International Holdings. Additionally, several pdf files are also available in WaveNet related to international travel which provide additional information and best practices. You may login to the new Portal with the same email address and password you use for the other products. The US State Department has more relevant information. Pepperdine travel experiences mark significant milestones in an individuals intellectual, personal, professional, and spiritual development. Everything in One Place: Manage upcoming trips and reservations all in one App. Information about specific regions is incorporated into one easy to access website by our medical and security experts from around the world. Wherever you are, International SOS delivers customized health, security risk management, and wellbeing solutions to fuel your growth and productivity. Hey! Their worldwide helpdesks can assist with urgent medical issues, security and logistical questions, medical advice, or other concerns and situations that may arise. Use the Assistance App for understanding what vaccinations are needed before travel; to guidance on what to do in the event of a crisis or emergency while away from home.Not traveling? Please reach out to the account manager or the person who provided you with this membership number . The developer, International SOS Assistance, Inc., indicated that the apps privacy practices may include handling of data as described below. Our Assistance App is an essential tool for business travellers and expatriates. Road Safety If you use any of the other International SOS digital tools (Assistance App, TravelReady, Tracker, ManagerView), you already have a registered account. This is not a review of the services provided should you call, this is a review of the App itself. Access the COVID Trip Planner via the online portal or download the Assistance Appnow on your app store: AEA International Holdings. Please visit the Communication Library in ManagerView. Despite this, many of us are sighing not from relief but from exhaustion and sadness. Download the App now. For Health Safety here is no information provided via App for prophylactic advice to mitigate local health concerns. Thank you. After completing registration for MyTrips, please download the International SOS Assistance App from your app store. With Incident Support you can reduce the potential for the situation to get worse, actively support your travellers well-being, deliver peace of mind and enable your organisation to carry on dealing with the crisis. Extended Stay Business or Leisure Travel Student or Teacher Travel International SOS conducted a vaccination drive at sea for a global cruise ship operator, enabling all crew to meet the vaccination requirements set by the destination port. Plus, learn the culture and best practices for regions all over the world. Our digital learning is designed to manage risk better by making sure that your travellers are adequately prepared before they travel. As leaders in technological innovation, International SOS has created programs, such as TravelReady, which automates compliance with an organisations travel security and medical policies; and TravelTracker, the industrys leading traveller tracking service. We also provide you with the critical evidence you need to demonstrate that all reasonable steps were taken to safeguard your people. International SOS offers a range of assistance, travel medical, and trip protection plans for every traveler. Support is available from any International SOS 24-hour assistance center via telephone or through the ISOS smart phone assistance app.
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