Angelo Vertti, 18 de setembro de 2022

Most memorable I would not recommend Collette and I will not travel with you again. Problems were not with the trip itself but with the build-up to it. It was very cold but glad we saw the lights. The agent was very knowledgeable, friendly, and accommodating. Our bus driver Arnar was also excellent, both as a driver and a person. Thank you for traveling with Collette on our Iceland's Magical Northern Lights tour. The trip was well organized. Offers are not valid on group, existing bookings or combinable with any other offer. will book another tour and recommend to everyone. I can't answer any of your other questions since we never made it to Iceland. Hello! Iceland was special, beyond my expectations. Tour the old section of Reykjavk on foot. To find a preferred travel agent in your area, please enter your 5-digit zip code, then click Search. Ilulissat is the Kalaallisut word for icebergs, and the Ilulissat Icefjord (UNESCO) offers unforgettable views of colossal fast-moving icebergs. It's difficult to select one instance. We came away with a love for Iceland and it's people!! Very misleading advertising! A VERY close second was getting to see the BEAUTIFUL Northern Lights on a non-Northern Lights tour! Formed during the operation of a nearby geothermal power plant, it is a place where science harmonizes with nature. The refund for that missed tour component was posted to your credit card on file on December 23rd. This beautiful cascade is one of Icelands most famous and picturesque waterfalls. Thank you for choosing us for your recent tour. The organist was practicing while we toured the church, which was wonderful to hear. He should have been flexible and changed the order. Tour managers were also outstanding. Glaciers, volcanos, black sand beaches, waterfalls, and the Blue Lagoon. Visit the famous Blue Lagoon, old town Reykjavik and more. My pictures, in color, look like pictures taken with black and white film, and are beautiful. But Collette provided an ideal itinerary, complete with knowledgable guides and excellent services. The Tour Manager, Driver and guide in Reykjavik were all excellent. All of the sites were well worth the time to visit. Did not like the rooms in the older part of the hotel. I went to see the Well organized and thorough, the Icelandic Adventures tour was just what we were seeking, with opportunity to explore at a busy but relaxed pace. Tour was well-planned and all of my expectations were met or exceeded with regard to transportation and accommodation. It was a great trip, a bit too short but overall great. The local guide in Reykjavik was wonderful. We had a wonderful group of traveling companions, a comfortable bus with a great driver and well-planned experiences and an education of Iceland and its culture. Our tour guide Geoff from Canada was telling us lies about the USA. ***** really knew her stuff. We had a great tour guide in. I have been on a lot of bus tours from different companies and Kim was the best tour guide ever! She listened and nothing was done. There were good things about the tour but I am going to focus on the things that should have been done better. Thanks for sharing your feedback and the photo from your tour of Iceland. 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Thanks Arner! My favorite memorable experience was getting a BIG kiss from an Icelandic horse!! The moss on lava rock and mountains. #23337; Travel Industry Council of Ontario Reg. For over 400 years, the people of Iceland have hunted the Greenland shark. Then to see them washed up onto diamond beach was just beautiful. All Rights Reserved. Email Sign Up & Save 800.340.5158 Request A Call Back Collette is a third generation, family-owned company with offices in the United States, Canada and Australia. Explore Icelandic life at the Skgar Museum. Restaurant seating at Katla hotel tight. All you have to do is show up and start enjoy! The Scenery is great and the people very friendly, Too many activities planned upon arrival after 14 hours of travel. Kept loosing people for our departures because she wasn't specific enough about the timing. My frustration was the fact that I contacted Collette on several occasions to find out how many people were actually on this tour and I never received any communication from them. Wish we had more. Overall good tour for the cost , room accommodation in Vik could be improved. . Great your . You dont want to miss a thing, so walking and standing for longer periods of time (1-2 hours) isnt a big deal. Youll not only see but also feel the power of this natural treasure. Tuesday after visit to blue lagoon and lunch I was again dumped in the parking lot this time of the hospital and left. The tour director and driver were outstanding. The tour was organized in such a way as to provide the most memorable sites and locations in the time frame allotted. The tour was great - a lot of walking though. Unfortunately, this level is not appropriate for individuals who use wheelchairs or walkers. Come to know your destination during a single-hotel stay. TSA closes at 6:30 PM. This is home to the magnificent Vatnajokull Glacier, the largest in Iceland and in fact, the largest glacier mass in all of Europe. Treating people equally is a must for a good tour experience. Years ago I saw them where I lived without anything special. Enjoy arriving early or checking out late with our Pre and Post night stays. Deals of The Week:Southeast Asia deals! He made our trip ! Loved the included meals at some very nice restaurants. For over 400 years, the people of Iceland have hunted the Greenland shark. $2,449. Seeing the Northern Lights, of course, but also the bus rides through the country was unexpectedly amazing. Meet the Tour Managers that enhance your travel experience at every turn. Whale watching with a 12 rib boat was an amazing adventure! They rearranged the schedule according to the weather forecast so we could maximize our experience. Our accommodations were very pleasant and the food was good. Collette knows how to do it. Should have been warned about no complimentary food in coach on Entire tour is improperly and misleadingly marketed as a Northern Lights tour, when in fact the lights were not seen for over two weeks because of cloud cover. Icelanders gathered here in A.D. 930 and established one of the worlds first parliaments. We appreciate your business. The 3 dinner buffets at Katla were two to many and the geothermal power plant could have been much better. Secondly, I am delighted with the services of our guide, Geoffrey. Trip on boat was a bit crowded, was not just Collette people. Stay overnight in a local fishing community and enjoy a picturesque cruise . We also had time to shop at various places and on the other You can handle at least one flight of stairs, board a coach, and walk for 15-30 minutes at a time with little difficulty. Everything that they said would be included in the tour was except for a boat cruise. Yes -we saw the Northern lights! Great guides, well thought out itinerary! Find something that suits your pocket or adventure type, and check in weekly for fresh new deals. I was able to see and do everything I traveled to Iceland to experience and more. Loved Iceland itself. Well planned and timed trip. Interact with friendly Icelandic horses. Fantastic tour leader, unique landscape, great hotel accommodations. 5-99 Number of reviews 145 Rating 4.1/5 Response rate 100% Response time 12 hours Reviews Find tours About FAQ Sustainability Collette Reviews (145) Write a review Excellent Good Average Rather poor Bad Accommodation 4/5 Transportation 4.5/5 Meals 4/5 Value for money 3.5/5 Guide 4.5/5 She had great persistence on going out every night. Adjustments were made for very (and I mean 'very') windy days i.e. The tour was a nice mix of sightseeing, history, and visits to local entrepreneurs' businesses. We have been more pleased with other tour companies. Collette did a fantastic job. Had bad accident on escalator with 10 - 12 people falling on moving escalator. Best were at the end. Guide wonderful. Without a tour guide we would not have know the sites to include in a 5 day visit. The service was excellent and we felt the tour was planned very well.. Highlights are the sights: spectacular waterfalls, geysers, landscapes, volcanic formations, hot springs, etc. Oli was a very good driver and was pleasant to be with. Please select a date below for more details. It was a well planned and awesome experience. Accommodations are great, all points of interest preplanned. I loved seeing the LAVA display because I learned things about volcanoes that I'd never studied before. We could have gone back halfway and seen them. use code This is the best Collette trip I have taken, even surpassing beautiful Ireland and inspiring Maritime Anaya provinces. The tour was well organized. 2006766-20; UBI No. Set out on inspiring journey on these faith-based travel experiences. Lunch was about $30pp. From Made the best of a tough week - weather. While the country of Iceland is vast and has many things to see, this tour gives you a great introduction and overview of the most beautiful sites. AU. Traveling with my best friends is one of my favorite ways to see the world. We were so very fortunate to see a spectacular Northern Light Show the first night we were there! At this time I would not take another Collette tour. However, the stairs to view the city were closed at that time. I loved, LOVED, the blue lagoon! A little country and a little taste of urban. However, when high winds prevented us from visiting a site, he arranged for alternate, interesting places to visit.Overall a good tour. After this experience I will make my own travel arrangements. From The meals at our three days and nights at Vik were all the same foods at the buffet tables. Our tour guide Jeff was so nice and knowledgeable. If we were told to meet at 10am in the lobby, she would show up at 10:05 am. Hope to travel with them again very soon. Discover otherworldly wonders and captivating cultures on a fascinating Icelandic journey. The tour manager was personable and knowledgeable. Due to tour scheduling, arrival flights should arrive prior to 10:00 a.m. Travel with just 16-24 guests on this tour where a smaller group setting means a more personal travel experience. The information sent concerning what to pack for the trip to Iceland provided a comprehensive summary of how to pack in layers, but it was distributed too late. He knew Iceland well. Breakfast was served at 7AM and we slipped and skidded all the way. There were 2 coaches waiting when we were done with dinner. The natural beauty and sites we visited was appreciated. Coach / Bus Tour Operator: Collette Max group size: 24 Age range: 5 to 99 Operated in: English Tour id: 216162 Hygiene Measures: Included From US $3,999 + $250 Icelandic Adventure Ground Operator Air Pay over time with smaller, interest-free instalments. We are sorry that your first flight was delayed which caused a tighter connection in Chicago. All of the sites were great but my favorite was going to the glacial lagoon and seeing the icebergs! Thank you for sharing your feedback. The Golden Circle tour magnificent. One night we sat on a bus hoping to see them - none to be seen. Icelandic art and culture, which draws from the ancient Sagas, continues to surprise visitors. They were very knowledgeable and concerned . Set out on inspiring journey on these faith-based travel experiences. Opportunities great. Our fans and guests would love to see your travel moments as well. The vey most memorable experience was, of course, seeing the Northern Lights. We liked Diamond Beach besr. The glacier tour was great and the accommodations wear great. We should have been at the boat as soon as we could get on so we could get the prime seats. trip I took we hardly had time to shop. You can handle longer walking tours (more than 90 minutes), traversing dusty or uneven terrain, standing for periods of time, varying altitudes and temperatures, and dont mind being on the go with some early starts, late-night experiences, and full days. In the past trip with another tour group we always had to wait on the same 3 people The busses either need to be identified by group or dont have 2 busses there at the same time. The information Collette provided in the pamphlet should be proof read and approved by the tour guides. Collette 37 Reviews Accommodation 4 Star Max. Good choice of attractions, loved the Lava Museum and Diamond Beach. Pristine nature forms and stark landscapes are just the beginning. And what a surprise to slip into not one but two delightful spas, at Myvatn Nature Baths and the Blue Lagoon. Loved the black beach and glaciers. There are too many people that are not very mobile on this trip, Im dissapointed we didnt get to cruise and see more nothernlights. This Icelandic delicacy made from shark meat offers a unique window into Icelandic culture. So there was an instant 60 person line. Your second choice is to spend your afternoon on your own at Stykkisholmur Swimming Pool. Both Marc and the driver did an excellent job. Takes to the airport so I don't have to worry about getting there. Ever wonder why? We were fortunate with nice weather most of the time. I feel you should not advertise this as magical because it wasn't. Please fill out the form below, and a Collette Expert will contact you shortly. Tell us where we can improve, how we can get better. We have forwarded your feedback to our tour manager team. It's hard to pick my favorite piece of this tour! The tour manager, Kristen, was most informative & helpful. Restaurants were well-chosen tor ability to serve large group. Our tour guide, Geof, was excellent. The number of waterfalls were wonderfull. I really liked the itinerary and our tour guide, Helga, was fantastic. Learn about the 300 years of fishing history during a visit to a maritime museum. I had a very early morning flight departing Reykjavik & our TD got up & made sure I had something for breakfast from the hotel & that my chauffeur transfer arrived to take me to the airport. The hotel and food was fabulous. The scenic sights were not impressive. US. Additionally, and probably most important, the surveys we were provided 2 days prior to the end of the tour were delivered in AAA envelopes. We appreciate your business and look forward to traveling with you again soon. Provision should have been made to have water, coffee or tea available while we waited in a conference room with our luggar. Great cultural values! Very difficult to compare. Food outstanding. Hello, Eydie. I feel there too many people on the tour for one tour guide. Knowledgeable tour guide, and good standard of hotels throughout. Iceland was never a country I even thought of visiting until I saw this package from Collette. The weather can change at any moment. Had to choose between lunch or the site. We signed up for comfort seats as advertised and got basic seats. Failure to adhere to your stated policy of bus seat rotation, no exceptions, prevented a 5 star rating. It is a northern lights trip that takes 7 days taking you through Vik, Golden Circle, Reykjavik and 4 other destinations in Iceland. Travel during select times of the year and you can see the world in a whole new way. Blue Lagoon and the Horse and Tomato Farm. Trip was very well planned. tour manager was outstanding. Collette always does a fantastic job on their tours. Fascinating country especially in winter. No need to alert the authorities, the baby is safe, and it is a common practice. We have passed this along to our team for review and they'll use it to improve the tours for future guests. Once you've found the perfect Collette tour, your local travel agent can assist you in making reservations. Very much an outdoor experience. Pristine nature forms and stark landscapes are just the beginning. Favorite Memories - Blue Lagoon (Fire) & Glacial Lagoon (Ice). Our tour guide, Marc, was outstanding. I know I was in Iceland but serving Horse and Reindeer is a stretch for me. Bearing in mind this was the worst storm that Iceland had had for about 7 years with snow driven by 70mph winds it was remarkable that we achieved most things on the itinery. the National parks were absolutely incredible. I would definitely recommend Collette. The hotels used were something of a disappointment, but they were acceptable. You feel confident walking at least 30-45 minutes at a time over a variety of terrains from cobblestones streets to easy straightaways to a couple hills or flights of stairs. We were told to be in the lobby at 1050. We were disappointed in that we paid for a night cruise to see the Northern Lights but cruise and tour never went. No lines. Very nice trip. She seemed disorganized, possibly overwhelmed. A great balance of countrys history and experience. All Rights Reserved. This feedback is anonymous, but if you would like us to get in touch with you regarding an issue provide your email address as part of your feedback and we will get right back to you. ****** our tour guide made our trip memorable in adapting to the poor weather, Excellent scenery but unfortunately poor weather and no Northern Lights. Just a fabulous experience. The hotels, restaurants, and excursions were better than expected. The chances of seeing the northern lights are very slim and should not be highlighted as the focus of the trip. we loved the entire tour. Very interesting and informative museums. It's already included in the cost. We enjoyed all the sights they took us to. He was knowledgeable of geological features and provided many printed materials to help the guests learn and understand. Collette Tours are fantastic! The hotels they book for us are wonderful with very friendly people. Accommodations. The Blue Lagoon was simply awesome!! They said that Iceland is hard to get room confirmations. Food was excellent and the hotels were very good. The locals cure and hang the meat to dry for 4 to 5 months producing this delicacy known as hakare. Take the opportunity to learn the process and give it a try! This was in Reykjavik, Iceland and the hotels fill up quickly. Really enjoyed our local guide. Today you will find an extensive collection of tools, handicrafts, books, manuscripts, and documents. Beautiful, clean and friendly locals. We had to walk a long way in the bad weather to get to the bus. Favorite spot was probably the Blue Lagoon, however the beaches and waterfalls, glaciers, and of course the "lights" we're wonderful. Land portion was very good. We had an engaging guide who was a good storyteller and made the journeys enjoyable. This Icelandic delicacy made from shark meat offers a unique window into Icelandic culture. Collette 421 trips 4.7/5 183 reviews premier USTOA What they're known for A huge variety of expertly-guided international trips that include cultural activities unique to the destination. I loved the glacial lagoon. He made it worthwhile. We should have been informed we would be walking a few blocks to ou4 hotel and advised to put boots on BEFORE we left airport. If you would like to set up time with one of our customer care representatives to share more about your experience we would be happy to set that up for you. It was great! Join an explorative coastline walk and visit a maritime museum that illustrates the work of Icelandic fishermen through the centuries. The tour manager was aware of my needs and very helpful. Geoff our tour guide took care of everything! Really a wonderful experience as that's one thing we go to see a lot in our own state but these were so big. Organized, efficient and inclusive of as many places as possible with the winter weather. They were prompt and informative when asked about dietary restrictions and other concerns. As in the past the Collette tour was well planned and executed. Tour, inclusions everything, the people we met on our tour bus were all great. The waters are renowned for their healing properties. Guide, local guides, and driver were all very fun, pleasant, friendly, helpful, accommodating, informative. Each day outdid the previous one!

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