", "Ive always been a strong person, but I feel as if the experiences and the positions that Ive had here have made me a better person. This position manages the activities of Call Center operations for the New York Independent Assessor program. Maximus Customer Service Jobs, Employment Topeka, KS Posted: (3 days ago) Topeka, KS 66604 (McAlister Parkway area) $17 an hour. $37.85 - $64.24 Full-time, Part-time New York, NY 10259 Job Description: Maximus is currently hiring hybrid remote Registered Nurse (RN) UAS-Assessors to support the Conflict-Free Evaluation and Enrollment Center (CFEEC). Job Introduction Communication Center Agents supporting the Veterans Evaluation Services (administered by Maximus) make an impact everyday by screening all incoming VES calls, as well as directing courteous, educated information to both Veterans and providers alike. All job functions will be performed onsite after training. The interview process takes about a day or two. Our people make Maximus. Maximus is an Affirmative Action/Equal Opportunity Employer. Skip to Content Home About Us Jobs. We are one of the largest citizen engagement center providers supporting a variety of health and human service programs. Its very rewarding to see that. Details About Maximus Customer Service Job Description Jobs in maximus customer service job description can suit a variety of skill sets, since there are so many different paths to choose from. To prepare you for this role, MAXIMUS provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. People have reported that the interview at Maximus Call Center is easy. They can have better benefits for the employees Was this review helpful? Essential Duties and Responsibilities: - Provide case management services to a caseload of assigned program participants experiencing severe barriers to . See the answers, explore popular topics and discover unique insights from Maximus Call Center employees. The Senior Manager works on issues where analysis or situations and data require an in-depth knowledge of organizational objectives and implements strategic policies. Launch your career as a CSR with Maximus through one of our dynamic customer engagement centers. Customer Service Representatives (CSRs) at Maximus make an impact every day by delivering healthcare information to millions of Americans who need to maneuver through complicated healthcare plans. Call Center Manager in US. Essential Duties and Responsibilities: - Receive and screen applications, and follow-up with customers to gather any missing information. TGS ASA (OTCPK:TGSNF) Q3 2022 Earnings Conference Call October 27, 2022 03:00 ET Company Participants Kristian Johansen - Chief Executive Officer Sven Brre Larsen -. Join Talent Network . The CFEEC serves the State of New York by conducting UAS assessments to determine eligibility for community-based long-term services. Primary responsibilities include general problem sol Maximus Call Center Job Description Details About Maximus Call Center Job Description Learn how to find the right positions in maximus call center job description, and the demands you will need to follow that path. Full-time View all 2 available locations Front Desk Receptionist Jaxson Maximus 5.0 Miami, FL 33131 (Brickell area) $13 - $15 an hour Full-time + 1 Monday to Friday + 5 Human Resources Specialist Maximus 3.2 Remote Full-time PLEASE NOTE: This role is remote, but the hire MUST live within a commutable distance to Richmond, Virginia. Maximus Call Center jobs Sort by: relevance - date 87 jobs Call Center Training Instructor (Hybrid Remote in New York City, NY) new Maximus 3.2 Temporarily Remote in New York, NY 10004 $17 - $23 an hour Full-time Additional job details Health insurance Dental insurance Vision insurance Call Center Trainer MAXIMUS 3.2 Remote $24 an hour For any questions, please contact our recruiting team at, Compliance Risk Management Job Description. Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. Jobs > Maximus View Data as Table Updated December 26, 2022 Expert Career Advice Guide to Getting Your First Job Maximus, Maximus in Orlando, FL 32827, Openings : 1, Experience : Not Specified Key Skils : High School diploma or GED equivalent required Minimum six (6) months customer service administrative or call center experience required Must be able to speak read and write in English fluently Employment Type : Permanent, Job Type : Full Time All The Maximus team quickly stepped in to modernize operations, streamlining systems and workflows, enhancing the management of IT and use of electronic systems. Job Introduction About Maximus Maximus is a global organization that partners with national, state, and local governments to provide critical health and human services. Wear proper protective equipment such as safety glasses and protective shoes when assembling. Hiring multiple candidates. If you want to move forward in your career, here is the place. The Call Center Supervisor is responsible for providing front-line, first level supervision and leadership to customer service representatives (CSRs) with the goal of meeting program objectives and customer service level agreements. Due to Client requirements, candidate must be fully vaccinated or be partially vaccinated against COVID-19 by start date, exceptions for religious and medical accommodations only. The career list is updated regularly to ensure latest healthcare jobs recruitment can be shown up on site, creating more choices for our users, 2023 carehealthjobs.com. Maximus Call Center Training Instructor (Hybrid Remote in New York City, NY) - Now Hiring Today Est. Job Description. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service . Assisting providers and Veterans on exam days in any manner needed. Provides oversight and direction for the quality function in a contact center operation environment for a large government program. New York. These are tough quality built units that will help you get the job done. Maximus is currently hiring for a Manager-Call Center Operations! Job Description Job Introduction: Maximus is currently hiring hybrid remote Registered Nurse (RN) UAS-Assessors to support the Conflict-Free Evaluation and Enrollment Center (CFEEC). [2] [4] Contents 1 History 2 Services 2.1 Health services ^company_name^. 10/27/2022. The base salary for Call Center Representative II - Inbound in companies like MAXIMUS INC range from $39,500 to $50,200 with the average base salary of $44,500. We are one of the largest citizen engagement center providers supporting a variety of health and human service programs. Our MISSION SUCCESS starts with you. How often do you get pay raises at Maximus? Its good to start your career as a Customer Service Representative but definitely they can improve a lot. $14.11 - $31.15 Full-time, Part-time New York, NY 10004 Apply Now Similar jobs in New York, NY UnitedHealth Group Lead Software Engineer - Seattle, WA, Minnetonka, MN or New York City, NY Est. Maximus Raleigh, NC. ", "I understand what its like to be on the other end of that call, because at one time I was the customer on the other end.". As a leading strategic partner to governments across the globe, Maximus helps improve the delivery of public services amid complex technology, health, economic, environmental, and social challenges. Check out what our employees have to say about working at Maximus! We understand that advanced technologies mixed with best practices will deliver the next generation of customer service to the IRS. All employees and members of their household have access to the Employee Assistance Program (EAP) through LifeWorks by calling 855.522.1310 or by visiting login.lifeworks.com (username: maximuseap / password: maximus). We hire all positions as temporary employment that have the opportunity to become regular based on employee performance and client need. The total cash compensation, which includes bonus, and annual incentives, can vary anywhere from $42,100 to $55,200 with the average total cash compensation of $48,600. If you want to move forward in your career while making a difference, here is the place. Full-time Monday to Friday + 1 Manager-Call Center Operations (Remote-New York City) Maximus 3.2 New York, NY 10004 (Financial District area) From $58,500 a year Employer est. ), Get started with your Free Employer Profile, Lead Customer Service Representative (Onsite-New York City), The Ultimate Job Interview Preparation Guide. Client Service Rep - Outreach (Must reside in Alameda County) Spanish bilingual speakers: $17.00/hour. Maximus provides employees with tools and opportunities to enhance their skills and knowledge, supporting career progression. Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. . Per Hour (Employer est. ESSENTIAL DUTIES AND RESPONSIBILITIES: With approximately 30,000 employees worldwide, Maximus is a proud partner to government agencies in the United States, Australia, Canada, Saudi Arabia, Singapore and the United Kingdom. This will help candidates to easily find suitable jobs near their placement, reduce the unnecessary costs when they get to find the occupation. $18.00 With a deep understanding of program service delivery, acute insights that achieve operational excellence, and an extensive awareness of the needs of the people being served, our employees advance the critical missions of our partners. The company is based in Tysons, Virginia, has 34,300 employees and a reported annual revenue of $3.46 billion in fiscal year 2020. CSRs give this vital information to callers by phone, webchat, or written correspondence. Maximus delivers innovative business process management, impactful consulting services, and technology solutions that provide improved outcomes for the public and higher levels of productivity and efficiency of government-sponsored programs. The CFEEC serves the State of New York by conducting UAS assessments to determine eligibility for community-based long-term services. Call Center Manager in Moses Lake, WA . All rights reserved. Job Description Summary Customer Service Representatives (CSR) at MAXIMUS make an impact everyday by delivering healthcare information to millions of Americans who need to maneuver through complex healthcare plans. Senior Manager of Nursing Operations - UAS Assessments - NY State/Remote. Job Description Summary CSRs give this vital information to callers by phone, webchat, or written correspondence. Launch your career with Maximus through one of our dynamic customer service centers. Our agents deliver this vital information to callers via phone, web chat or written correspondence. Maximus Lead Family Support Coordinator, CYES New York, NY 30d+ $46K-$63K Per Year (Glassdoor est.) Russian bilingual speakers: $17.50/hour. Overall, the interview experience is rated as favorable. aero has yet to be estimated by Alexa in terms of traffic and rank. Job Function Call Center Operations. Quality Improvement Sr. . Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. Childrens Health Insurance Program (CHIP). Overtime + 1. With decades of experience designing, developing, and delivering innovative programs and . Customer Service Representatives (CSR) at MAXIMUS make an impact everyday by delivering healthcare information to millions of Americans who need to maneuver through complex healthcare plans. Maximus Lead Customer Service Representative (Onsite-New York City) New York, NY 19d $19.50-$21.75 Per Hour (Employer est.) To prepare you, Maximus provides paid, comprehensive training. Maximus 3.2 Milwaukee, WI 53216 (Garden Homes area) From $20 an hour Employer est. The position may require Agents to make outgoing calls to follow up on vaccination questions. 66% of survey respondents approved of the leadership response to COVID-19. How often do you get a raise at Maximus Call Center? The career list is updated regularly to ensure latest healthcare jobs recruitment can be shown up on site, creating more choices for our users, 2023 carehealthjobs.com. Maximus - Career development Watch on Maximus - Career development If you want to move forward in your career, here is the place. A team-oriented and supportive work environment What You Bring Prior related work experience; excellent communication skills; a courteous disposition; a flair for professional and effective communication over the phone and ability to communicate complicated information successfully to a wide variety of people. KEY NOT FOUND: ei.filter.lock-cta.message. Maximus careers work at home Maximus customer service job LifeWorks is free and confidential and is available 24 hours a day, 7 days a week to support your mental, emotional, financial . Job Type All; Management (10) Health Care (6) Nurse (5) Customer Service (4) Engineering (3) Information Technology (3) Other (2) Posta. Do people feel that they are paid fairly for their work at Maximus? Summary of Job Description: This position provides effective customer service over the phone and in person to clients and community members about the selection, enrollment, and eligibility requirements for different Texas Health and Social Services Programs by using excellent, in-depth knowledge of enrollment requirements, programme information, and policies. Job Description Summary . Full-time. Save you time with CareHealthJobs, we have compiled a record of 182 maximus customer service job desc View more Maximus call center job description ^company_name^. Job Description Summary Job SummaryEssential Duties and Responsibilities: Oversee the dailySee this and similar jobs on LinkedIn. Know Your Worth. Remote Customer Service, Maximus Healthcare Call Center (Work from Home) Competitive Pay! Initiate communication between the Call . Get a free, personalized salary estimate based on today's job market. Minimum six (6) months customer service Job Description Indeed.com Jobs View All Jobs CSR Jobs | Maximus Full-time Minimum five years of experience managing a large call center (150+seats). Copyright 2023 Maximus. JOB DESCRIPTION SUMMARY ESSENTIAL DUTIES AND RESPONSIBILITIES: Agents will be required to evaluate the needs of the caller to determine the best course of action to assist in scheduling a COVID-19 vaccine appointment. Call Center Operations Job Description Summary The Quality Improvement Team Lead(QI Specialist) will partner with operations to coach individuals and small teams . Job Description Summary The Quality Improvement Team Lead (QI Specialist) will partner with operations to coach individuals and small teams on quality score improvements. 10/27/2022. Hear more stories from our team as they talk about working in Maximus Contact Centers over the years. This is an exceptional opportunity to manage the process by which Call Center calls are handled and influence strategic business outcomes and drive excellence and innovation in the business operation. Search Maximus for Call Center Manager Jobs and browse our platform. rights reserved Follow CareHealthJobs to discover more than 197 in this field. Interviews at Maximus Experience Positive 60% Negative 40% Getting an Interview Applied online 80% Recruiter 20% Difficulty 2.0 Average Hard Average Easy Interviews for Top Jobs at Maximus Customer Service Representative (57) Customer Service Representative (CSR) (18) Call Center Representative (15) CSS III (10) See more interviews for top jobs mand maximus customer service job description, select one that you find interesting. Ratings from 214 employees, gives Bruce Caswell an approval rating of 67%. . Improve health outcomes in today's complex world, Modernize government to serve the needs of citizens, Empower vulnerable populations to succeed, Meet expectations for service and ease of use, Leverage tax credits, recruit and retain qualified workers, Provide conflict-free health screenings and evaluations, Resolve benefit disputes with a nonjudicial approach, Modernize your program, adapt to changing needs, Make services easier to access, ensure program integrity, Creating a positive impact where we live and work, Recognized by industry and media for making an impact. Maximus provides equal employment opportunities to all qualified applicants without . This employer has claimed their Employer Profile and is engaged in the Glassdoor community. - Verify income, calculate income, determine eligibility and process case referrals. Must be able to type at least 35 WPM. Job Schedule Limited Service Full-Time. Essential Duties and. People have asked 74 questions about working at Maximus Call Center. Finds, develops, and builds . rights reserved Do you get paid sick days at Maximus? Easily apply. Please note this job posting is for upcoming training classes; targeted start date is discussed during interview. Urgently hiring. - Work with customers to meet . Maximus is a global organization that partners with national, state, and , Compliance Risk Management Job Description, For more convenience with applicants in the U.S for specific, we introduced a separated section to distribute information about healthcare jobs in different States of the America. Through the search engine, you will find 201 of in-demand maximus cal l center jobs, select one that you find interesting. This will help candidates to easily find suitable jobs near their placement, reduce the unnecessary costs when they get to find the occupation. Apply now for jobs that are hiring near you. Our agents deliver this vital information to callers via phone, web chat or written correspondence. The Call Center Supervisor is responsible for providing front-line, first level supervision and leadership to customer service representatives (CSRs) with the goal of meeting program objectives and customer service level agreements. ", "It really satisfies me to help someone along in their career. - Provide customer service inbound support via telephone when needed to assist the EB Call Center department - Performs other duties as may be assigned by management . Maximus - Application and Training Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. CareHealthJobs is one of the few sites out there which deliver its users a service to help them find jobs in healthcare, especially positions in maximus call center jobs. All Maximus provides employees with tools and opportunities to enhance their skills and knowledge, supporting career progression. - CareHealthJobs. - CareHealthJobs. Customer Service Representatives (CSRs) at Maximus make an impact every day by delivering healthcare information to millions of Americans who need to maneuver through complicated healthcare plans. Rancho Cordova. Transfer/refer caller to appropriate entities according to the established guidelines. Our Customer Service Representatives, are on the front lines, answering the call from citizens across the country to get them access to the information and assistance they need. Our Customer Service Representatives, are on the front lines, answering the call from citizens across the country to get them access to the information and assistance they need. This is an exceptional opportunity to manage the process by which Call Center calls are handled and influence strategic business outcomes and drive excellence and innovation in the business operation. To prepare you, Maximus provides paid, comprehensive training. Filter your search results by job function, title, or location. VAT) Baltics (Latvia, Lithuania & Estonia) +372 66 81 042 (Costs may apply depending on the regular . - May educate customers on basic program services and eligibility requirements. The . What is the promotion process like at Maximus Call Center? Details About Maximus Call Center Jobs . View more What is the best part of working at Maximus Call Center? FloridaJacksonvilleLynn HavenRiverview/Tampa. Job Description Summary. Job Description Maximus is currently hiring for a Manager-Call Center Operations! OGDEN METALWORKS Hay Rakes . Maximus Call Center website We play a critical role in helping governments achieve their goals by providing essential services to the most vulnerable citizens in the communities we serve. Chinese bilingual speakers: $18.00/hour. - Interact with program participants on a regular, daily basis. Maximus is currently hiring for a Senior Manager-Call Center Operations. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. Phoenix, AZ Lynn Haven, FL Riverview, FL Lawrence, KS Winchester, KY London, KY Bogalusa, LA Hattiesburg, MS Brownsville, TX Sandy, UT Chester, VA, Using standard technology: telephones, e-mail and web browsers, Assisting callers in finishing online applications, Connecting callers with leadership as needed, Maintaining up-to-date knowledge of regulations and policies as they apply to the healthcare programs we service, Reporting problems through an easy online system, Responding to telephone inquiries within set time parameters, Completing all assigned training as necessary, Have 6 months+ of customer service experience, Have excellent interpersonal skills and like helping people, Great pay + an additional $4.48/hr for health and wellness benefits, $1,450+ in bonuses for excellent work and attendance, A variety of shifts that meet lifestyle and family goals, Leadership support to ensure success in a meaningful career, Many opportunities for promotion and career advancement into global company. Learn more about our modernization operations Maximus provides employees with tools and opportunities to enhance their skills and knowledge, supporting career progression. The interview process takes about a day or two. Position is contingent upon award. Coordinator, Call Center Operations: Company: Maximus Location: Terre Haute, IN Employment Type: Full Time Date Posted: 12/03/2022 Expire Date: 01/02/2023 . Show more Learn more Salaries Salary estimated from 133 employees, users, and past and present job advertisements on Indeed. 1 0-52 Decal, Warning Operating 1 2 0-70 Decal, Caution Stay Clear 2 3 0-82 Decal, Hydraulic Caution 1 4 0-71 Decal, Red Reflector 2 5 ASSEMBLY CAUTION! Client Service Rep - Outreach (Must reside in Kern County) bilingual fluency in English and Spanish. Job Summary Essential Duties and Responsibilities: - Develop working , Maximus Customer Service Job Description, For more convenience with applicants in the U.S for specific, we introduced a separated section to distribute information about healthcare jobs in different States of the America. Ensure your own success, join our MISSION. Maximus is currently hiring a Supervisor-Call Center Operations position! If you thrive in an independent position where you can make a positive impact on the lives of others, then this is the place for you. Maximus provides administration and other services for Medicaid, Medicare, health care reform, and welfare-to-work, among other government programs. "Its hard to put it into words, but it is fulfilling just knowing that in the grand scheme of everything, you really helped someone. Maximus Call Center insights Based on 702 survey responses What people like Clear sense of purpose Areas for improvement Sense of belonging Trust in colleagues General feeling of work happiness 5 stars CSR - Customer Service Representative (Current Employee) - Edinburg, TX - December 28, 2022 What is the best part of working at the company? Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Maximus Call Center has more than 10,000 employees. The CEO of Maximus Call Center is Bruce Caswell. 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