Angelo Vertti, 18 de setembro de 2022

The Mercure Blackburn Dunkenhalgh Hotel & Spa is set inside a beautiful 700-year-old country manor house. All content should be genuine and unique to the guest. Sincerely, Pramod Shaw Deputy General Manager, This is our second time staying at the Mercure Holland and we hope to return. - Wardrobe area is really dark, and not enough hangers - I think there were about 6 hangers for a double room! Sign up and we'll send the best deals to you. The operator never answered and the front desk let the phone ring and ring. Checkin was ok. Had a corner room which was big and had views to sea and mountain. Is use of the spa included in the overnight stay price. Queen Street Rail Station is less than 10 minutes walk away. Mercure Cardiff Holland House Hotel & Spa takes special requests - add in the next step! Please dont include personal, political, ethical, or religious commentary. Please be rest assured that we have already taking the appropriate measures to address the problem and prevent future occurrence as mentioned. Please try again later. Holland House is perfectly suited to your business and leisure needs, with the biggest conference facility in Cardiff capable of seating up to 700 guests. Is the spa included in the price or is it extra for the spa facilities? Other nearby eating options include the Queen Street market and the Capitol Shopping Center, which are less than one mile away. Good selection at breakfast, The staff were friendly and I was upgraded to a bigger room which was a nice touch. We may stop showing reviews once theyre 36 months old, or if the accommodation has a change of ownership. Facilities includes spa which is freely available to guests and treatments at an additional cost. We had a corner room with huge wall to ceiling windows and on the 10th floor, the room was scorching & we couldnt open any windows and the aircon was rubbish. First morning we turned up in bathrobes as we had been to the swimming pool and were going back for a massage after, were told no bathrobes in the restaurant, only for Afternoon Tea - such a stupid rule - why for one and not the other? There were 2 bottles of water and 2 packets of, I think, Oreos. It contains 172 rooms that come with panoramic city views as well as free Internet access, breakfast in the rooms, air conditioning, private bathrooms, and linens. Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services. Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. 24 26 Newport Road, Cardiff, Cardiff, United Kingdom, CF24 0DD - See map. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. I will address your feedback with the reception manager and see that we take note and ensure that corrective measures are taken. All Staff are friendly, welcoming and knowledgeable. Thank you once again for sharing your experience, and we hope your next visit will be as pleasant as this one. $90 per night (Latest starting price for this hotel). After booking, all of the propertys details, including telephone and address, are provided in your booking confirmation and your account. Sincerely, Pramod Shaw Deputy General Manager, Hotels near Mercure Cardiff Holland House Hotel and Spa, Mercure Cardiff Holland House Hotel and Spa Features, Mercure Cardiff Holland House Hotel and Spa Gym, Mercure Cardiff Holland House Hotel and Spa Rooms, Mercure Cardiff Holland House Hotel and Spa Pool, Hotels near Grangetown South Glamorgan Station, Hotels near Cardiff Metropolitan University. In addition, guests can give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Holland House is perfectly suited to your business and leisure needs, with the biggest conference facility in Cardiff capable of seating up to 700 guests. If we find any, we delete them and, if necessary, take action against whoever is responsible. Mercure Cardiff Holland House Hotel & Spa is 9.7 miles from Cardiff Wales. WiFi is available in all areas and is free of charge. Relaxation Room is lovely too. Your contribution should be yours. Manager implied I was a liar. Price observed on mercure.accor.com within the past 24 hours, for a one night stay within the next eight days, starting tomorrow. If you're looking for spa hotels in Cardiff, our 4-star Mercure Holland House boasts a prime location within walking distance of the city's main attractions, such as the Wales Millennium Centre, a futuristic opera, dance and theatre complex, Techniquest, a hands-on science and discovery centre and Mermaid Quay, a chic waterfront leisure district. The price is only guaranteed at the time of reservation. Discover cheap deals for Mercure Cardiff Holland House Hotel & Spa in Cardiff starting at $76. Cleaners too also hardly speak English - one didn't understand the word 'shampoo' or 'towel' - I understand they don't necessarily need English, but would be nice if they understood words that they need for their job. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted. Guests are required to the credit card that was used to make the booking upon check-in. The building retains many of its original features, including turrets, porticos and a vast staircase; the hotel was completely refurbished in 2020. Try again. The staff is nice and helpful. The most helpful contributions are detailed and help others make better decisions. Pets are allowed on request. The cleanliness and guest comfort were top priorities for this hotel. Error: Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Many of the luxurious, modern rooms at Mercure Cardiff Holland House Hotel & Spa have stunning panoramic city views. I cannot disagree that the hotel is a bit tired at some placed but we are working on improving on them. Mercure Cardiff Holland House Hotel & Spa accepts these cards and reserves the right to temporarily hold an amount prior to arrival. Conveniently located restaurants include Giardini di Sorrento Italian Restaurant, Valentino's Restaurant, and Bombay Grill indian Restaurant. We very much appreciate your comments regarding your stay at the Mercure Cardiff Holland House. The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. There was a problem loading the reviews. Cardiff Hotel Deals & Reviews - KAYAK Travel Guides Holiday Rentals Direct Travel Restrictions Explore Cookies Trips KAYAK for Business NEW Mercure Cardiff Holland House Hotel & Spa 24-26 Newport Road, Cardiff, CF24 0DD, United Kingdom +44 292 043 5000 From 22 Cheapest rate per night 7.6 Good There was a problem loading the reviews. Lovely, friendly and accommodating staff. Each review score is between 1 and 10. Miller Great location! Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. We were ushered over to the spa, failing the checkin . Brands Hatch Motor Racing Circuit is a short drive away, and London Golf Club can also be reached in just a few minutes. She then abruptly told us that check in was at 3pm. They're also applicable regardless of the comment's tone. Interested in becoming a member of our club? If youre after a cheap room at Mercure Cardiff Holland House Hotel & Spa, then you should consider staying during the low season. Sign up and we'll send the best deals to you. Thanks! Loved it had a fridge this was vary handy ! Overview Rooms Location Amenities Policies UNESCO Sustainable Travel Pledge Mercure Cardiff Holland House Hotel & Spa 8.2/10 Very Good All reviews (1,006) Popular amenities Pool Free WiFi Pet friendly Spa Restaurant Gym 24-26 Newport Road, Cardiff, Wales, CF24 0DD View in a map Explore the area Cardiff International Arena 11 min walk All rights reserved. Copyright 19962023 - The shampoo bottle in the shower area was empty, so obviously not checked when cleaning room, I told reception 4 times that there was no shampoo in the shower - ended up taking some from the maid's cart one morning as no action from hotel. Which popular attractions are close to Mercure Cardiff Holland House Hotel and Spa? Went to Cardiff with my daughter for a few day's break and to visit my student nephew. Ideally, we would publish every review we receive, whether positive or negative. This hotel has 149 standard bedrooms and 11 apartments of a contemporary design located in the Hotel part of the property, with the option of upgrading to one of the 37 superior rooms and suites in the beautiful 16th century Grade II listed Hall. . Which makes the overall experience. This 4-star hotel is 1.5 mi (2.5 km) from Cardiff Bay and 0.5 mi (0.9 km) from Cardiff International Arena. Got a space in the car park underneath. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. In a prime city centre location, this 4-star luxury hotel has a swimming pool, a gym and a spa. The Mercure Cardiff Holland House and Spa is a modern 4-star hotel situated in the vibrant capital city of Wales. Private parking is possible on site (reservation is not needed) and costs 20 per day. if the writer is claiming to be someone else). Mercure Holland House Cardiff Hotel and Spa 24-26 Newport Road, Cardiff Spa Day with 25-Min Spa Treatment for One or Two at Mercure Holland House Cardiff Hotel and Spa (Up to 41% Off) 3.6 9 Groupon Ratings Mon-Thu: Spa Day with 25-Minute Treatment, Refreshments and 10 Voucher for One 80+ bought 65 45 31% Off The bed was beyond amazing and a stunning bathroom. Staff are lovely, great vibe. - Not enough towels - 2 hand towels for the sink area, and 2 large ones - none for hair. When we arrived the staff had kindly placed a little welcome note and some chocolate in our room - a really lovely touch. Dining is the purest of pleasures at Holland House, so visitors can expect a thoroughly absorbing taste experience here. if the writer is claiming to be someone else). Search for Mercure Cardiff Holland House Hotel & Spa discounts in Cardiff with KAYAK. Would highly recommend. All prices advertised are inclusive of VAT (Reg: 747 919 775), Mercure Cardiff Holland House Hotel & Spa, Cardiff, Complete Relaxation Afternoon Tea and Fizz, Wales Millennium Centre, Principality Stadium, Cardiff International Arena, Cardiff Metropolitan Cathedral of St David & Bute Park, Three hours use of the leisure facilities, 10 skincare voucher to be used towards products purchased on the day, Complimentary use of towels, robe and slippers, Bottle of Prosecco in your room on arrival, Light lunch served in the hotel/Spa Lounge, Prosecco afternoon tea served in the hotel/Spa Lounge. This is a Proud Certified property where you can be extra sure of a welcoming stay. An excellent place to unwind with a friend. Respect the privacy of others. Meanwhile, other destinations offer cheaper spa day deals such as those on offer at The Panacea at St Mellons or taster treats at the likes of The Quay Hotel and spa in Conwy, . Five star service , Dear J7263CHalia, Thank you very much for taking the time and leaving us your amazing feedback. To edit a review youve already submitted, please contact our Customer Service team. The ideal location for getting around the metropolis and as tranquil as can be, its a retreat that surely has to be on the radar whenever you seek a day of pampering or a long weekend of pure indulgence. The bed was enormous! Many of the luxurious, modern rooms at Mercure Cardiff Holland House Hotel & Spa have stunning panoramic city views. Situated in the real heart of Cardiff, this hotel has an excellent location score of 8.6. Treatments may differ by property. Contributions should be travel related. When guests stay at the property they check out how quiet the room is, how friendly the staff are and more. Mercure Cardiff Holland House Hotel & Spa is 20.5 miles from Bristol. Breakfast was very poor. For exclusive deals, news and offers sign up to our newsletter. Enjoy a dip in the 18-metre swimming pool surrounded by floor-to-ceiling windows then chill out in the spas other wet facilities, which include a hot tub and steam room. Please enter the dates of your stay and check what conditions apply to your preferred room. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. found during checkout. Great location - show map, the facilities including the swimming pool jacuzzi etc were spotless clean on suite bath&shower&room were spotless we were greeted by a very pleasant member of staff who will answer any questions you may have we would highly recommend this hotel the bar&lounge are perfect for relaxing in they do not overcharge you for anything. Select dates to see this property's availability and prices. See 3,622 traveller reviews, 1,323 candid photos, and great deals for Mercure Cardiff Holland House Hotel and Spa, ranked #26 of 75 hotels in Cardiff and rated 4 of 5 at Tripadvisor. We will address the issues with the relevant managers and see that corrective measures are introduced to avoid the repeat of such experiences. Find rooms from $27 to $539 at Mercure Cardiff Holland House Hotel & Spa. We sometimes show external review scores from other well-known travel websites. Get exclusive access to member-only deals by email. Problems were: ROOM: - Carpet was slightly stained in areas and looked tired and dirty - doubt it's been shampooed for a while. Copyright 19962023 Mercure Cardiff Holland House Hotel & Spa from 22. Price subject to the hotel conditions, period and availability. 16 steps to make your stay more sustainable. The cheapest price a room at Mercure Cardiff Holland House Hotel & Spa was booked for on KAYAK in the last 2 weeks was $175, while the most expensive was $281.

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