Angelo Vertti, 18 de setembro de 2022

Prompt delivery. I'm sure the return policy may have been buried in some part of the purchasing experience however paying $45 for an item that ultimately didn't work for me is steep and I will be careful to only do business with companies with more reasonable shipping and return fees in the future. I ordered a new Bahama set a while ago and only got around to wearing it recently! 2023 Trustpilot, Inc. All rights reserved. 2023 Trustpilot A/S. It goes against our guidelines to offer incentives for reviews. Thank you for your kind review, and your repeat custom, we really appreciate it, and look forward to working with you again. - Taking phone calls, emails, and meeting and greeting clients. That's why we post Consumer Warnings and Alerts to let you know when a business misuses our platform, and other important information. What kind of sick joke of a company and a business owner. Do NOT BUY FROM THIS COMPANY! Never got my bags. My shoes look exactly like they are pictured on the site. And now they arnt answering you have 24 hours and then I start legal procedures.you give me a reply way after ive contacted you ,youve already said i can have a refund i asked for the actuall jeans i ordered even if its a fifrent colour and if your saying its a site error then you owe alot of people money and youve been selling then the wrong jean wrong price fauls advitising i request a pair of 32x32 jeans in replace of these slim leg jeans. Disse labels er meget nemt at fjerne og holder til fugt og kulde. We also ensure all reviews are published without moderation. Thanks to George in helping me again, much appreciated. Especially for dresses that are designed for one specific body type. I ordered 1 pair of boots that cost $167. The labels arrived and they are just what we wanted. The tracking is pretty useless, updates every few days to tell you the order goes around everywhere in the country but not to you. Great service and would highly recommend! Horrible horrible quality. T.A.S. The Label Reviews | Read Customer Service Reviews - Trustpilot Mars The Label Reviews | Read Customer Service Reviews of - Trustpilot Learn about the terminology and labels used on reviews, business pages, and categories. Was apprehensive of using this company. We do apologise for the inconvenience. Just a heads up - vaguely frustrating. They are more than just a boutique. I have reached out to MarsTheLabel on Email, Twitter & Instagram numerous of times and still no reply. 10 US. Easy to access some great bargains. A member of our customer services team will be in touch with you soon to advise you further. Great company and product couldnt recommend more. Here are 8 tips for writing great reviews. Customer service was pretty responsive at first but now they havent responded at all. Hi Bella,Thank you for leaving a honest review!I am so sorry for the inconvenience caused!Our returns policy is available on our website for our customers to have a read through before placing an order.Please reach out to sales@runawaythelabel.com if you require any further assistance.KindestRw xx. Women's Sienna Dress. XXL *Products are supplied from different stores depending on sizing and stock, the sizing conventions may differ depending on the store. XXS. I asked for a redelivery and I didnt receive a shoe box and once again, my shoes were scratched. This company is not trustable. Returned my item as to big no refund yet that was over a week ago not using get the label ever again Also it was late in getting delivered no correspondence from get the label about refund. The only thing you can do is wait.Update: quality and cutting look cheapdefinitely not worth the price. I ordered a dress, paid for 2nd day delivery, the confirmation of fulfillment came 3 days later, I have all the emails, customer service is still telling me it was within 48 hours. Verification can help ensure real people write reviews about real companies. XL. Hi AmaliThank you for your lovely review!Cant wait to Runaway with you again soon.We love to see you wearing Runaway so please tag us @runawaythelabel.RW x. Great Customer Service.George took my rough sketch of an idea into a fully designed and printed product. They are a business rooted in customer service and I can't tell you how much that is appreciated. I reached out to customer service and Jessica did respond to me at first and said she would get back to me but I have not heard anything from her since. I bought a small size top that is too small and Im afraid that the medium will also be too big. Despite returning these with an explanation (and also that I have had previous versions of this show that have lasted much longer) they refused to accept fault and refund. I then realised its NOT free returns and spent 8 recorded delivery! Terrible service. Trash of a company! Reve the Label Silk Sienna Dress in Green | Lyst FedEx has also provided us with the letter of proof of delivery. I was expecting my order to ship within 4 to 8 business days like the website said but it has not. info@spine.pk mulesoft platform architect training; best rose quartz roller uk; jouer cosmetics soft focus hydrate and set powder. Had to send a dress back due to incorrect sizing and they were fast to send a new one back out. Simply amazing!My first order was a pair of boots almost 3 years ago, and Im wearing today too! $99.05. I sent them back to their warehouse in China straight away (for $90AUD out of my own pocket) & it wasn't until 5 months later November after countless emails, the store refunded only 3 out of 4 of the dresses claiming one was missing (which is 100% not true. Ordered Caterpillar boots - what arrived was some cheap plastic counterfeit nonsense. Buy your labels online for ease of ordering and as an added bonus you accrue loyalty points to convert to additional money off. Companies can ask for reviews via automatic invitations. So I wrote to them about cancelling my order and they reacted very quickly. Once again a pleasure to do business with The Label People. Just like one of the other reviewers one of the items I purchased was much too small and very unflattering. They finally arrived after I had to get the postmaster general involved. I ordered at the beginning of June. It goes against our guidelines to offer incentives for reviews. I had high expectations as I've been following the MTL Instagram for a while now. Information provided by various external sources. Hi Courtney,Thank you for your lovely review! People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. The polo shirt was perfect the jeans was a different size to what I ordered and I would like my money back for them, Easy to order as usual i order all the time and always good service any problems they sort it straight away i would recommend you get the return label if you are not sure about size or if you like it. Companies can ask for reviews via automatic invitations. I'm very disappointed. Verification can help ensure real people write reviews about real companies. Package came undamaged in good condition and so were the clothes. Unfortunately we are not able to resend for free base on word of mouth of package is lost without any proper proof. - Maintaining and developing excellent . It is disheartening to hear yours was far from.We would love to have the ability to review this for you and turn your experience around. We use dedicated people and clever technology to safeguard our platform. The only criticism I have is I wish they would have more stock and restock things, if they did I would buy everything! I will be continuing to contest this with GetThe Label, but extremely disappointed with their response. We have provided you a copy of the shipping waybill to verify the shipping address is correct & has been posted to the correct address. Select a size. Amazing! Shocking customer service ! Can only get store credit. I am very sorry for this. Ordered the popular Margot midaxi dress and paid 5.50 delivery. 2023 Trustpilot, Inc. All rights reserved. Bought 2 pairs of trainers at half price. They have a "48 hour fulfillment promise" which even if they do not keep, they blame the carrier, then when the carrier does not deliver it anywhere close to the same time, they ignore and shut down the conversation. US size. The customer service was quick, helpful and they explained my two other items were posted in seperate packages. Horrible service! Hello, I am sorry to hear about the issue with your order. 10/10, ordered a dress and I dont think Ive received so many compliments in my life. We encourage all our customers to check this out before placing an order.We apologise for any inconvenience caused and please email sales@runawaythelabel.com if you require any assistance!Kindest,Runaway The Label x. I bought a beautiful orange blouse.. We also ensure all reviews are published without moderation. I saw "free returns" so I bought it without investigating. A bit problematic thing is that it is shipped directly from China, so the whole vegan and sustainable bags from Amsterdam is put to question. Spend $150 on their clothes that were not even true to size just to have to pay $273 to return. Couldnt ask for more! I did all the costumer service, they never sent me a new tracking number, and now I have asked for a refund and it has been more than a week and no refund. Still waiting for my refund. . George was extremely responsive, friendly and approachable. Bad customer service and quality of clothing is bare minimum, could go to a shop and pa half the price for the clothes you are buying on here. DO NOT PAY for expedited shipping. I wear a 7 1/2, but purchased an 8 since no half sizes. Ive come on here to see everyone else moaning about the same issues.Id advise everyone to contact your back and raise a complaint/fraud case and get your money back than way! Arrived within a few days in perfect condition. They were posted quickly with no issues experienced. The package arrived fast (I live in Europe, Hungary) the wallet and one bag I am satisfied with, the second bag is ok for the price except they didn't sent me the traps, so it is completely useless.There is 15 back and forth email exchange of them promising they sent the straps, then they say they resent the whole bag, then the package is stuck at transit, then they resent the resent bagOf course they won't compensate me for the other bag because i need to send back the package they allegedly sent outSomething is not ok with this company! We are an independent, unique brand taking staple pieces and adding a sexy twist. Quality is amazing and the fit was perfect.They have some really unique pieces so if youre trying not to look like the general population definitely go on their website. Especially for dresses that are designed for one specific body type. I asked them about their sustainability reports before they put blame on a customer who simply wants to return an item. Anyone can write a Trustpilot review. Im lost here. The quality is really bad, looks like a cheap bag from China. reve the label trustpilotgold glitter spray paint for plastic There is so many pieces I want to buy from here but isn't in stock but is still showing on the website which is annoying and they could make so much more money by having things available, especially when they are still advertising it on social media. Hello, I am sorry to hear about the issue with your order. Do not purchase from here! I didn't expect a big company to take so much pride in delivering a quality product but I was thrilled with the final labels. I asked to cancel my order but customer service told me once the order is shipped it's out of their hands. I am happy to say that they provided me with awesome shoes and excellent customer service. Will not tell a friend about this. Shipping was ideal and cute packaging. Get The Label. We use dedicated people and clever technology to safeguard our platform. The products ship from South Florida! The Label. Steam and Rye - Marketing Internship. I think it is totally unacceptable to send out clothing smelling so foul after you reportedly check these items over before sending, thinking your customers will just accept this disgraceful quality of clothing. I just received the shoes back with a poorly written letter. I love my new sweater. Reve The Label Influencer Marketing Data - The Handbook Sent me an item without a label on. Nothing that concerned me around drop shipping however one of the items was too small and overall wasn't flattering. Looking into this I can see our Quality Control Team inspected your return but rejected it due to no manufacturer's fault being found. I have had a similar experience to previous reviews. Don't buy from them. One item arrived damaged and after several attempts to contact the seller I have given up. No issue in the sale process and happy to use again.Negative was being sent a defective item and still having to pay to return the said item. First time ordering and definitely the last unfortunately. He went out of his way to create various electrical RCD & inspection labels in our company colour scheme; these were not advertised on the website, but after a quick no worries we can sort that email and a little jiggery pokery with the artwork on our advertising labels, hey presto they arrived on our doorstep.Thanks guys! Do not try to continue any conversation as the final response I received was "Our team will no longer be engaging in this conversation." Extract all client data from Trustpilot new review email with - Zapier People working for this company should be ashamed of themselves!!! However my boots arrived timely, (did get a couple DHL tracking numbers but everything was legit). Read Customer Service Reviews of thereformation.com - Trustpilot I required customised labels for my business and at times quite urgently. We also ensure all reviews are published without moderation. We use dedicated people and clever technology to safeguard our platform. They're advertisement don't go hand in hand with their services. The bag met my expectations and looked like the pictures, overall great experience. I am so sorry to hear this!Our returns policy is stated on our website! Learn the meaning behind our review labels in this article. Then when it came it smelled like fish and was made from an absolutely horrendous material! The Label People Reviews | Read Customer Service Reviews - Trustpilot All rights reserved. Daily new items are listed giving you a wider choice. In the Fashion Accessories Store category. I would much prefer a full refund. Business profile pages and review labels - Trustpilot Help Center That should be posted at checkout and they tell you that you will receive a full refund to credit and then in the following paragraph they claim to take $5 restocking fee. like seriously that's not a full refund, restocking fees are just another way to take more money from you not pleased with this buisness. Awful, cheap shein quality items that are not worth the 100+ price tag. A review that's marked "Invited" indicates that the business invited the reviewer to write it by sharing a link leading directly to their review form. Trustpilot's review labels - Support SANDBOX I purchased a pair of Saucony Triumph running shoes from GetTheLabel. Anyone can write a Trustpilot review. Lots of love,MelanieCustomer Succes Agent - Team T.A.S. The quality is awful. T shirts are a birthday gift but look well worth the money. Tried a simple lighter test on the leather and the boots melted - leather doesnt melt. I did a through research on their values, where do they make their bags, etc, but no a single evidence. Thank you for your review Tom, I will pass your comments to our production manager to investigate the reason for a material change as it is important to us that customers get continuity of supply, especially with repeat purchases. Really? London, United Kingdom. Didn't deliver me a shirt and won't refund me. Get The Label. Due to the high demand for returns at this moment, please allow 7-10 days for your return to be processed once we receive it back. Stay away. Wish there was a bit of a warning before I went ahead about bought something. 2023 Trustpilot A/S. I just wanted to update everyone that i wrote the review on Nov 27 and the issue has NOT been resolved. 2023 Trustpilot, Inc. All rights reserved. The customer service however is terrible. The UK Supplier of Stocked and Custom Printed Labels, Signs and Tags. Mars is honestly my fave brand and has been for years, Ive ordered a number of things and the most recent is a black diamond cup dress, worn it 3 times now, and last night for NYE best quality really does make you feel incredible! As explained in the email sent to you, as all our DHL orders are posted via our DHL account agent, there will be 2 shipping numbers. I just hope I can get a refund. Completely unhelpful customer service with no empathy for a shopper and their experience, wont be purchasing from this brand again. Will be back to order more in the future. Read the Transparency Report 2022 . Depending of the langage of your Trustpilot emails, you'll have to change a word in Step 7 "Text with URL", in setup action > Pattern. Cheaply made items that are fake. I went the Mars the label pop up shop at Trafford love their items all beautiful giros so helpful and friendly thank you. I ordered giving the chance to what I considered a small company to support the idea. Yellow The Label has extremely long shipping times, difficulty receiving service and products definitely come from Aliexpress China!! Women's Juliette Dress. Although It came sooo small- (I did measure myself but maybe I dont know how to do it properly), thank god it came with a lot of fabric to let out. Store size. Are you the company to speak on environment and ethics? This girl is using OUR money to fund her life, shes a sick joke as well as the company. Try us today and find out why. Trustpilot Consumer Warnings and Alerts. In your case, your order was cancelled and refunded within 24 hours of receiving your confirmation. Scammed me. I am so glad to hear!Cant wait to Runaway with you again soon.We love to see you wearing Runaway so please tag us @runawaythelabel.RW x. Hello, I am sorry to hear about the issue with your order. Got my order yesterday and very happy with it! Ive just ordered my dress and had to exchange it, I had a few questions and Jessica respond on time and had been very helpful. I like the clothes designs however I will not be ordering again if they dont sort out the sizing and returns. The Label. Took over 3 days to dispatch my dress on express shipping, the dress turned out to not be a nice as it looks on the site. Even though I only received two of my four items in the initial package, I am giving 5 stars because the customer service was outstandingand I love my boots. Total scam, do not buy from them. Good quality and looks great on me, right in time for Christmas!! L. 12 US. I requested a refund due to the product not being true to the description (might as well have been a wish purchase, expectations vs reality), three times and they refused a refund and provided me with a voucher which I reluctantly used in the vain hope it was a once off occasion, and to my disdain I received more vile quality pieces. A member of our Customer Service Team will be in touch with you very soon. A member of our customer services team will be in touch with you soon to advise you further. My order was shipped out within 4 days from the date of purchase and I received updates along the way. Suggested companies are based on peoples browsing tendencies. Reve the Label Silk Sienna Dress | Lyst Not only did they arrive in time, but they were perfect! Literally one of the worst brands Ive dealt with! I paid 60 euros for a crossbag and never received it. When asking for assistance with a return they refused to send a return label stating they already sent us one.. we never received one, even if we had it really wouldnt have been too hard to send another.. they were also VERY rude and short in their responses. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. L *Products are supplied from different stores depending on sizing and stock, the sizing conventions may differ depending on the store. If this retailer is taking on the manufacturers warranty then they have to take responsibility if the design is not fit for purpose. It goes against our guidelines to offer incentives for reviews. !Will be using them again in the future. Do you agree with Get The Label's 4-star rating? So I decided to fill out a returns form, send it back and paid for out my own money. Worst costumer service by far. The labels came quickly with no issues. Communication was excellent, they shipped out the boots same day, answered all of my questions and were polite & friendly. Looking into this I can see there is a listing error on your ordering item, and the regular fit you want is not available. More focused on posting on IG than improving customer service! Seriously for the Price of co ords and bikinis its fast fashion lower the prices for the pieces you get are absolutely rubbish!!! I ordered a dress for my Christmas party that I decided didnt suit me and as they only have a 14 day refund policy, I would have been slightly over due returning it to the post strikes. The products are well made but they fail to tell you if you want to return it's store credit only I absolutely can't stand that and I would of never shopped there had I known. They look cute but quality is NOT worth the price. I placed an order for bridesmaid dresses in May 2022 (#3511), the dresses arrived did not look like they did in the photo.

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